MISSION: An independent, non-profit organization of air medical professionals, devoted to integrity, compassion, and excellence providing critical care to the sick and injured.

Mercy Flight Central was founded as a non-profit in 1992 to provide air medical services to New York State residents and beyond. Since its inception, the organization has served more than 15,000 patients and grown to approximately 70 employees. MFC’s three base locations serve the regions of the Finger Lakes, Central New York, and Mohawk Valley, including service to the Lower Adirondacks. The organization began operations as an advanced life support air ambulance service and has since expanded to become New York’s premier critical care air medical service with three helicopters staffed 24/7/365. The aircraft utilized in transports includes helicopters that can travel within a 150-mile radius of Mercy Flight Central’s base locations.

Mercy Flight Central provides the highest level of pre-hospital critical care to patients. Each helicopter is equipped with state-of-the-art medical equipment that includes advanced airway management, cardiac monitoring, and ultrasonography devices. Our Flight Nurse and Flight Paramedic teams are highly trained and experienced in critical care. Air medical teams care for critically ill and injured patients requiring advanced treatment and rapid air medical transport to specialized medical centers across the northeast. Together these elements allow Mercy Flight Central to deliver a high level of critical care to the scene of an accident or a patient’s bedside.

Board of Directors

We, at Mercy Flight Central, are proud of the members of the community that donate their time as members of the Board. These passionate, dedicated supporters of different business disciplines provide the guidance and vision that make our agency whole. “A mission of the heart” as quoted by one of our board members, “is the reason why I am involved”.

The Board of Directors meet quarterly at 2420 Brickyard Road, Canandaigua, New York, on the third Wednesday at 7:30 am in January, April, July, and October. Annual elections are held in April of each year. Members are required to serve at least 1 year but are not limited to 1 term.